CONTACT INFORMATION

Customer Service

Thank you for shopping with The Crazy Bear Company.

If you have questions about an order, shipping, returns, products, or general inquiries, we're here to help.

The Crazy Bear Company
Operated by Alaska Gifts and Souvenirs, LLC

203 Lincoln Street
Sitka, Alaska 99835
United States

Phone: +1 (907) 738-3365

Email: info@thecrazybear.com

Website: www.thecrazybear.com

Seasonal Store Hours

Cruise Season (April 25 – October 5)

Monday – Sunday
8:00 AM – 6:00 PM (Alaska Time)

During the off-season, our online store remains open 24 hours a day, 7 days a week. Customer inquiries received outside the cruise season will be answered as promptly as possible during normal business hours.

Customer Support

We strive to respond to all customer inquiries within one business day. For the fastest service, please include your order number (if applicable) when contacting us.

We appreciate your business and look forward to serving you.